5 Best Ways To Show Your Customers You Care About Them?

Shopping is emotional experience and now through social networks and messaging it is being shared instantly with others.

How can you show your customers you care and appreciate their business?

1. Create a Customer Loyalty Program - Develop and execute a loyalty program that will keep your best customers coming back again and again.  Use a punch card or customer identification number to track customer purchases, and then reward loyal customers with a freebie after a certain number of purchases.

2. Thank You Notes – Writing a thank you note or saying it in person doesn't go un-noticed by customers. Thanking a customer for their business is an easy and inexpensive way to let your customers know you appreciate them. The next time they need your products or services, they’ll remember that note or thank you.

3. Remembering Special Days – If you’ve collected information on your customers such as birthdays, anniversaries or other special days, drop them a card in the mail. It’s also a good time to give them a birthday or anniversary discount.

4. Offer Your Online Fans Special Deals Often. - Your best customer advocates will publicly “fan” your business on a social media, so craft a special deal just for them. This not only rewards your existing fans, but sharing deals online is also an easy way to boost social shares and new followers for your business.

5. Going the Extra Mile – You’ve heard the saying to “under promise and over deliver”. If you can go the extra mile for your loyal customers, they will notice. Even if it’s just something really small, they’ll notice and feel cared for.

Retaining customers is much easier than acquiring new ones.

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@Sharp_Realty

Sharp Realty

400 Union Hill Drive, Suite 300 Birmingham, Al 35209

205-879-1995

www.SharpRealty.com

What are the Advantages of Having a Smaller Store Space?

One of the biggest trends is actually, well, small. The combination of changing consumer shopping behaviors and hard-to-pass-up real-estate opportunities has created an opportunity for many traditional stores.

Over the past few years, some large retailers have decided to forgo the hundreds of thousands of square feet and instead opened smaller stores – and consumers are responding quite favorably.

Consumers at times feel overwhelmed in large, massive merchandised filled stores with so many items to select from.

Having an organized exclusive store is easier for the consumers to browse and connect with the staff; this is where the loyalty begins!

Additional advantages for business owner are lower cost and investment. For many small businesses and start-ups this is just the ticket needed for success!

So think outside the box and think small!

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Sharp Realty

400 Union Hill Drive, Suite 300 Birmingham, Al 35209

205-879-1995

www.SharpRealty.com

Thinking about opening a Retail Store?

Many people have a passion and their dream is to open a small business or franchise. Here are a few things to consider.

What type of Store?
Passion, determination and love of the store are key ingredients because you will spend a lot of hours in the store.

What kind of retailer?
Retail consists of the sale of physical goods or merchandise from a fixed location, such as a department store, boutique or kiosk, or by mall, in small or individual lots for direct consumption by the purchaser. Retailing may include subordinated services, such as delivery.

Where will it be located?

Location is the most important ingredient for any business that relies on customers. It is also one of the most difficult to plan for completely. Many turn to a Real Estate professional to help guide them because they typically know the business area and what is available.  

How big of a store do you need?
Answering the above questions first will help determine the size. Also, working with the complex’s manager before signing a lease to determine what best suits your needs.

How important is an anchor store to drive foot traffic?
When you are looking for the right complex for your store notice what type of anchor stores are in the complex to draw foot traffic to the shopping complex.

Free consultations are available at Sharp Realty to help you find the BEST location to fulfill your dream.

Phone: 205-879-1995 * www.SharpRealty.com